School Policies and Documents

* Policies and documents:

• Admissions Policy
• Anti-Bribery & Corruption Policy
• Anti-Bullying Policy
• Assessment Policy
• Attendance Policy
• Autism Policy
• Behaviour Policy
• Charging and Remissions Policy
• Code of Conduct
• Complaints Policy
• COVID 19 – Whole School Risk Assessment
• Data Protection Policy
• Data Retention Policy
• De-escalation Policy And Protocols
• Equality and Diversity Policy
• Equal Opportunities Policy
• Equality Information and Objectives
• ESafety and Acceptable Use Policy
• Financial Policy & Procedures
• First Aid Policy
• FOI Policy and Publication Scheme
• Governors Expenses Policy
• Health and Safety Policy
• Low Level Concerns Policy
• Operational Medication Policy
• Privacy Notice for Parents and Pupils
• Relationships and Sexuality Education Policy
• Remote Learning Policy
• Safeguarding Policy and Safeguarding Policy Addendum
• SEN Policy
• Staff Grievance Procedures Policy
• Staff Handbook
• Visitor Policy
• Whistleblowing Policy

 

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Complaints Leaflets for pupils | parents/carers:

Complaints Leaflet Parents

Complaints Leaflet Pupil 

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NASS statement on
restraint and restrictive intervention (RRI)

Claire Dorer, CEO of NASS (the National Association of Independent and Non-maintained Special Schools) said: “No child should ever be injured through the use of restraint. We stand with the families in the report to share the good practice in our schools and do all we can to keep children safe.”

NASS statement on RRI | March 2019

 

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Adult and Older People’s Services, Customer Care & Complaints Policy and Procedures

This policy sets out a framework for the management of complaints. It fulfils the current provisions of the Local Authority Social Services and NHS Complaints Regulations 2009.

RBG Health & Adults Complaints Policy and Procedures  |  updated Jan 2016

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Making a complaint

Text © NHS Greenwich Clinical Commissioning Group
NHS Greenwich Clinical Commissioning Group is committed to offering the best possible care to the community we serve. However, sometimes things do go wrong and you may be unhappy with the treatment you, or a member of your family, received.

We take all complaints very seriously and will respond to you as quickly as possible.

For further details click on the link below:
Comments, Compliments and Complaints: www.greenwichccg.nhs.uk

No formal complaints were received during the 2019-2020 academic year.

 

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Children’s statutory complaints process 

Most complaints about children’s social care must follow a series of steps set out in law, known as the children’s statutory complaints procedure: 

•  stage one – local resolution 
•  stage two – an investigation with an independent person 
• stage three – a review panel with an independent chair 

Children’s Stat Complaints F

The Education and Skills Funding Agency Statement

The Education and Skills Funding Agency (ESFA) funds academies (including free schools, university technical colleges and special academies) on the same basis as maintained schools. The government base allocations and payments to academies on an academic year, compared with financial year for maintained schools.

EFSA Funding Statement For CPA Sept 2023 To August 2024