* Policies and documents:
- Admissions Policy
- Behaviour Policy
- Charging and Remissions Policy
- Code of Conduct Policy
- Complaints Policy
- COVID19 Whole School Risk Assessment 03.02.21
- Data Protection Policy
- Disciplinary Procedure
- Equality and Diversity Policy
- Equal Opportunities Policy
- Equality Information and Objectives
- First Aid Policy
- Freedom Of Information Policy
- Health and Safety Policy
- Remote Learning Policy
- Safeguarding Policy
- SEN Policy
- Whistleblowing Policy
Complaints Leaflets for pupils | parents/carers:
NASS statement on
restraint and restrictive intervention (RRI)
Claire Dorer, CEO of NASS (the National Association of Independent and Non-maintained Special Schools) said: “No child should ever be injured through the use of restraint. We stand with the families in the report to share the good practice in our schools and do all we can to keep children safe.”
Adult and Older People’s Services, Customer Care & Complaints Policy and Procedures
This policy sets out a framework for the management of complaints. It fulfils the current provisions of the Local Authority Social Services and NHS Complaints Regulations 2009.
Making a complaint
Text © NHS Greenwich Clinical Commissioning Group
NHS Greenwich Clinical Commissioning Group is committed to offering the best possible care to the community we serve. However, sometimes things do go wrong and you may be unhappy with the treatment you, or a member of your family, received.
We take all complaints very seriously and will respond to you as quickly as possible.
For further details click on the link below:
Comments, Compliments and Complaints: www.greenwichccg.nhs.uk
No formal complaints were received during the 2019-2020 academic year.
General Data Protection Regulation (GDPR)
As you may be aware, the General Data Protection Regulation will be coming into force from the 25 May 2018. This has placed additional obligations on organisations which will affect how they handle data.
The Data Protection Officer is responsible for overseeing data protection within the Academy so if you do have any questions in this regard, please do contact them on the information below:
Data Protection Officer: Craig Stilwell
Company: Judicium Consulting Ltd
Address: 72 Cannon Street, London, EC4N 6AE
Telephone: 0203 326 9174